Experience Comfort and Convenience at DoubleTree Bloomington Minneapolis South

J. Roberts

mar 24, 2023

5

Business travel. Great experience and property. Large rooms with adequate work space. Individual toiletries were provided -unlike other chain hotels. Event menu snacks and meals were creative and tasty. We were served cheese curds, root beer ice cream floats and pretzels with cheese.Dinner options included baked chicken, fish, salads and a dessert bar. Hotel staff was friendly and accommodated early check-in for arriving guests. Definitely made my stay enjoyable.

Kelsey

feb 16, 2023

3

We've stayed here several times with no issue which is the only reason I'd give 3 stars. On our latest stay however, we were incredibly disappointed. The suite we were given was nothing at all like the previous suites we've stayed in. It was practically falling apart. The vents were covered in what looked like decades worth of dust, the walls were dirty, parts of the ceiling were cracking, and overall it did not live up to the experiences we've had before. It was gross, frankly. In addition to that, our room was near the pool which wouldn't typically be an issue as I don't mind hearing the kids playing. I do mind several kids running by our room and beating on our window and door multiple times and running away. Not the relaxing stay I had hoped we'd enjoy like we've had before. I'd recommend specifically requesting NOT to stay on the pool side of the hotel as it seems significantly less maintained and the experience was poor. On the bright side, the woman that works at the breakfast / cafe shop is an absolute delight. So sweet every time we're there!

Missy

set 22, 2022

5

Very impressed with the hotel as a conference speaker/attendee. Parking/entry was incredibly easy; food and beverages were great - I especially loved the fridge stocked with sodas and plenty of diet coke! Big thank you and kudos to the event tech team who were incredibly fast, responsive and friendly. I had complicated computer/video needs and the person who supported me was able to tackle the issues so fast I was truly impressed. My only disappointment was that the restaurant wasn't open for lunch, which I'm guessing is staffing/pandemic related. THANK YOU for being a great event host!

Jenna Ferrell

set 21, 2022

4

Loved being able to have the free suite for our wedding room block reservation that we made this past month. Loved that the bar allowed guests to hangout after the wedding venue had closed so the party didn’t have to end. The event coordinator however hadn’t put a note on our room that it was supposed to be free so it kind of shocked us to be asked for payment the next morning but she let us leave without paying and said she would check in with the event coordinator to confirm our free room. Overall, nice stay and very accommodating for events.

Jacob Suttles

set 16, 2022

3

Customer service was excellent & my view from the 21st floor was great for the sunsets. I didn't eat breakfast there due to the plates having food particles on everyone I picked up (I stopped picking them up after 3, but saw more). Access through all of the doors seemed to be out of order with signs stating to go through the front. This was an inconvenience as parking around the building was definitely not close, until I found the lot on the other side. Some of my friends had a poolside room. The balcony was definitely not a balcony, nor was it outside.

cmick2121

Loud and no breakfast

1

The room next to use basically talked all night and seemed as if they were right in our room. And there was no hot breakfast available at all. It seemed like the staff really couldnât care and never...

johncW6153AA

Should be zeroâ¦but not available

1

Despite being told twice my room would be cleanedâ¦it never was. Came back late evening from medical procedures that REQUIRED a clean environment my room had not been touched. Absolutely no help from...

mackenziezaa

Horrible service

1

Terrible customer service. I had to wait two hours for the airport shuttle because the front desk staff forgot to let the shuttle driver know I was waiting there TWICE. When I called to ask the staff...

dhawk32022

Great view of the sunset!

5

Had a great time while I was here for EMT skills week, AMT is close enough you can walk without freezing if you have to, plenty of food choices close to the hotel as well. Had a great time at AMT and...

N8179ANemmao

Don't stay here - even if desperate

1

Very bad tempered man on front desk overnight. No food available in hotel. Room was disgusting - hair in bathroom and urine on sheets. Sheets had clearly not been changed in between guests. It would...

josepW9689QE

Not that impressed.

2

One thing i can't stand is crappy pillows. And this place has it. I wasn't that impressed especially for a DT i expected a bit more overall. The staff didn't look cheerful. There wasn't enough...

DoubleTree Bloomington Minneapolis South, Minneapolis

DoubleTree Bloomington Minneapolis South

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