Paradisus Cancún
Boulevard Kukulcan Km. 16.5, Zona Hotelera, Near Aquaworld, Cancun, 77500, Mexico
Rating
4.1
GreenLeader
2024
Price Level
$$$$
Rooms
657
Pets
No
from
ZAR 55,261.76
12
Jan
Paradisus Cancún, Cancun
Paradisus Cancún
Offering bright modern rooms with a private terrace overlooking the Caribbean Sea or Nichupté Lagoon this beachfront resort is 25 minutes drive from Cancún International Airport. Fine restaurants and nightlife are featured. Rooms at the Paradisus Cancun All Inclusive Resort & SPA provide spacious windows and a rain-style shower. A 32-inch flat-screen cable TV minibar and air conditioning are included. Guests have access to YHI Spa offering a variety of traditional therapies and also Ayurvedic (Indian) Balinese and Thai and can learn how to dive or perform Tai-Chi. A fitness center 3 pools and water sports are also available. The Paradisus Cancun All Inclusive Resort & SPA offers 10 restaurants including the poolside La Veranda and the elegant Ku-Nah. 9 bars are also located around the resort. The Paradisus Cancun is less than 11 km from Ventura Park and 30-minutes' drive from downtown Cancun. Up to US$1500 Resort Credit Book 4 to 6 nights and receive resort credits of $550 per room or book 7 nights or more and receive $1500 in resort credits! Book and travel now until December 21 2019 The resort credit are coupons with different denomination Credit per room per stay only valid during stay non-transferable non-refundable non-combined non-exchangeable & non-cumulative Coupons must be presented at the time you request your service or make a reservation No deductions will be taken at time of check out. The Hotel reserves the right to discontinue this promo at any time
Price & Availability
Select your room
Preferred Rate
Junior Suite - Sunset View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 24 Dec 2024
Junior Suite Sunset View ·
All Inclusive · 1 King Bed, 2 Queen Beds
Book now and save
Non Refundable
Preferred Rate
Premium Suite - Sunset View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 24 Dec 2024
Preferred Rate
Junior Suite Grand Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 24 Dec 2024
Junior Suite With Views ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite - Sunset View (C2V) ·
All Inclusive
Junior Suite Lake View ·
All Inclusive
Special Offer
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite - Sunset View 2 Adults ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite Con Vistas ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Preferred Rate
Family Concierge Junior Suite - Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 24 Dec 2024
Junior Suite Sunset View ·
All Inclusive
Cancel free of charge before Wed, 1 Jan 2025
Premium Suite Sunset View ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Rate
The Reserve Adults Only Junior Suite - Sunset View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 24 Dec 2024
Grand Junior Suite Ocean View ·
All Inclusive · 1 King Bed, 2 Queen Beds
Book now and save
Non Refundable
Family Concierge Junior Suite Ocean View ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Suite With Sunset View ·
All Inclusive
26% discount
Non Refundable
Preferred Rate
The Reserve Adults Only Suite - Sunset View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 24 Dec 2024
The Reserve Junior Suite Sunset View Adults Only ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Junior Suite Grand Ocean View (SJV) ·
All Inclusive
Junior Suite Luxury ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Premium Suite Sunset View ·
All Inclusive
Cancel free of charge before Wed, 1 Jan 2025
Family Concierge Junior Suite - Ocean View (JED) ·
All Inclusive
The Reserve Suite Sunset View Adults Only ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
The Reserve Adults Only Junior Suite - Sunset View (E2V) ·
All Inclusive
Junior Suite - Ocean View 2 Adults ·
All Inclusive
Special Offer
Cancel free of charge before Wed, 25 Dec 2024
Family Concierge Junior Suite - Ocean View 2 Adults ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
The Reserve Adults Only Junior Suite - Sunset View 2 Adults ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite Lagoon View ·
All Inclusive
Special Offer
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite Familiar - Vista Mar ·
All Inclusive
Cancel free of charge before Tue, 31 Dec 2024
Family Concierge Junior Suite Ocean View ·
All Inclusive
Cancel free of charge before Wed, 1 Jan 2025
Junior Suite Vistas Al Mar ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Suite ·
All Inclusive
26% discount
Non Refundable
The Reserve Adults Only Suite - Sunset View (EJV) ·
All Inclusive
Room Junior With Lake View 1 Double Sofa Bed(s) And 1 King Bed(s) ·
All Inclusive
Junior Suite - Sunset View 2+1 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
The Reserve Master Suite Sunset View Adults Only ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
The Reserve Adults Only Suite - Sunset View 2 Adults ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Suite Lagoon View ·
All Inclusive
Special Offer
Cancel free of charge before Wed, 25 Dec 2024
Suite Standard ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Suite With Ocean View ·
All Inclusive
26% discount
Non Refundable
The Reserve Adults Only Suite Sunset View ·
All Inclusive
Cancel free of charge before Wed, 1 Jan 2025
The Reserve Adults Only Master Suite - Sunset View ·
All Inclusive
Cancel free of charge before Wed, 1 Jan 2025
Preferred Rate
Family Concierge Master Suite - Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 24 Dec 2024
The Reserve Adults Only Master Suite - Sunset View (S6E) ·
All Inclusive
Suite Premium With Lake View 2 Double Bed(s) ·
All Inclusive
The Reserve Adults Only Master Suite Sunset View ·
All Inclusive
Cancel free of charge before Wed, 1 Jan 2025
Suite Luxury With Sea View 1 Double Sofa Bed(s) And 1 King Bed(s) ·
All Inclusive
Junior Suite Grand Ocean View 2+1 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
The Reserve Adults Only Master Suite - Ocean View (SE4) ·
All Inclusive
Suite With Lake View ·
All Inclusive
10% discount
Non Refundable
Suite Luxury Con Vista Al Mar ·
All Inclusive
Cancel free of charge before Sat, 4 Jan 2025
Suite Ocean View ·
All Inclusive
Special Offer
Cancel free of charge before Wed, 25 Dec 2024
Suite Luxury Sea View ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Suite With Sea View 1 King Bed(s) And 1 Double Sofa Bed(s) ·
All Inclusive
Family Concierge Junior Suite - Ocean View 2+1 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Family Concierge Master Suite - Ocean View (SE7) ·
All Inclusive
Suite Luxury With Sea View ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Suite Deluxe With Lake View 1 Double Sofa Bed(s) And 1 King Bed(s) ·
All Inclusive
Junior Suite - Sunset View 2+2 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Suite Con Vista Al Mar ·
All Inclusive
Cancel free of charge before Sat, 4 Jan 2025
Family Concierge Master Suite - Ocean View 2 Adults ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Suite Sea View ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Junior Suite Vistas Al Oceano ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Suite Luxury ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Suite With Sea View ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Suite Vistas Al Oceano ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Suite Superior With Lake View 1 Double Sofa Bed(s) And 1 King Bed(s) ·
All Inclusive
Premium Suite With Sunset View ·
All Inclusive
10% discount
Non Refundable
Suite Superior Con Vista Al Lago ·
All Inclusive
Cancel free of charge before Sat, 4 Jan 2025
Luxury Suite ·
All Inclusive
10% discount
Non Refundable
Suite Superior ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Junior Suite Grand Ocean View 2+2 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Family Concierge Junior Suite - Ocean View 2+2 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Double Suite With Sea View 1 King Bed(s) And 1 Double Sofa Bed(s) ·
All Inclusive
Luxury Juniorsuite (ocean View) ·
All Inclusive
Cancel free of charge before Fri, 3 Jan 2025
Family Concierge Master Suite - Ocean View 2+1 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Family Concierge Master Suite - Ocean View 2+2 ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
The Reserve Adults Only Master Suite - Ocean View Non Refundable ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
1932 reviews
5
384
4
47
3
16
2
7
1
9
Customers Review
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.3
Amenities 4
Condition 4.1
Recomendation 59.2%
“In response to what management said on my email below, most intelligent adults do not put their legal name on google. Everything in my review was completely accurate and the staff was informed during my stay. There isn’t any response management can offer to change the experience. FACTS are FACTS.
*Definitely not for a couples getaway! There are a lot of children in every single corner of the resort. There is no adult-only anything and if there is then it definitely isn’t enforced. My husband and I literally had to leave the pool and other social areas that we were paying to enjoy just to avoid people’s kids.
Music blares all night and it’s not good music.
The buffet is the best food at the resort. Restaurants are a 2-3 on their best night. Very disappointing. I resorted to wings from room service every night to survive. I’m being dramatic, but I didn’t eat one complete meal from any restaurant that I thoroughly enjoyed.
The pillows have a terrible odor, like someone passing gas every time air is pushed out of it. Had our room changed because we thought the room was the issue, only to get to another room and discover the same exact odor, which we found was coming from the pillows.
Also, you get asked to take their “membership” or “timeshare” tour and they give you a gift certificate to the steakhouse. This certificate will probably pay for 1 drink. The steakhouse isn’t good and the wine I was given tasted old and cheap but they charge top dollar for it. I took 1 bite of my steak and potato and threw the rest away but still had to pay the $150 bill. I suggest going out to eat at a nice restaurant instead of spending money here.
Customer service is good, they try their best.
This resort is a solid 3 stars due to customer service. Based on my experience, I will not return here.”
— Natalie Maldonado
“Really shocked by all of the reviews of good food. As seasoned travelers, we didn’t know what half of the dishes even were. The quality was far from a 5 star ! If you want good food please go elsewhere because this is just not it. We stayed at the Gran Fiesta Americana last year in the hotel zone, & the food there was impeccable. The restaurants here & the buffet are filled with bread/desserts and LACK real quality food.
The hotel doesn’t take concerns/complaints seriously. We had an issue with our transportation & they were not accommodating or remorseful. We’ve been to Cancun many times and have experienced real 5 star service at other resorts in the hotel zone. The people were sweet & the hotel grounds were decent but that’s all they have going for them. Everything is an up charge, the rooms are small and the AC did not work. You’ll be much happier staying elsewhere.”
— Rey Rodriguez
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