Phone Number 18004447171
Iberostar Waves Cozumel
Carretera Costera Sur Km 17782, El Cedral, Near San Francisco Beach, Cozumel, 77710, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
293
Pets
No
from $ 2,290.68
10
Jan

Iberostar Waves Cozumel, Cozumel

Iberostar Waves Cozumel

LocationThis hotel lies by the southwest coast of Cozumel Island, right by a bay with extensive coral reefs and a sand beach. The famous Palancar Reef offers excellent conditions for extensive snorkelling as well as diving trips and is only 3 km from the hotel. The transfer time is approximately 3 hours to Cancun airport by bus. In addition, the picturesque town of San Miguel de Cozumel is roughly 20 km from the hotel.FacilitiesThe hotel features 306 accommodation units. Amenities include a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. Gastronomic options include a restaurant and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. A newspaper stand is also among the amenities at the hotel. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include a babysitting service, medical assistance, a laundry and a hairdressing salon.RoomsSpecial family rooms are available for families with children. All rooms feature air conditioning, a fan, a living room and a bathroom. A balcony or terrace can be found in most rooms, offering additional comfort. Many accommodation units offer beautiful sea views. Each accommodation unit features separate bedrooms, a double bed, a king-size bed or a sofa-bed. A safe and a minibar also feature. Features include a mini-fridge and tea and coffee making equipment. A telephone and a TV are provided as standard. In each of the bathrooms, guests will find a shower, a bathtub and a hairdryer.Sports/EntertainmentThe hotel offers an outdoor pool and a children's pool. A terrace, sun loungers and parasols are available. The hot tub offers revitalisation. There is also a poolside snack bar. The hotel offers an extensive outdoor sport and leisure programme, with tennis, bocce, beach volleyball, volleyball, handball, basketball and archery. Guests of the hotel have a wide range of watersports to choose from, including windsurfing, a motorboat, canoeing, sailing, catamaraning, kayaking and aquafit, or for a fee, diving. A gym, table tennis and pool/billiards are some of the sports and leisure options available at the hotel. Additional leisure options available to guests include an entertainment programme for adults, an entertainment programme for children, a disco and a kids' club. MealsThe hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, full board and All-inclusive. The hotel additionally offers snacks. Drinks are included for guests. The establishment serves alcohol-free drinks.PaymentThe following credit cards are accepted at the hotel: American Express, VISA and MasterCard.

Iberostar Waves Cozumel

Price & Availability

Select your room

Preferred Rate
Iberostar Waves Cozumel

Premium AI ·

All Inclusive
Total
$ 2,290.68
Iberostar Waves Cozumel

Premium Room ·

All Inclusive
Total
$ 2,462.97
Preferred Rate
Iberostar Waves Cozumel

Premium Pure Wellness AI ·

All Inclusive
Total
$ 2,519.75
Iberostar Waves Cozumel

Habitación Premium ·

All Inclusive
Total
$ 2,839.31
Iberostar Waves Cozumel

premium room ·

All Inclusive
Total
$ 2,867.33
Iberostar Waves Cozumel

Doble Standard ·

All Inclusive
Total
$ 2,886.33
Iberostar Waves Cozumel

Double Standard ·

All Inclusive
Package Rate
Total
$ 2,936.01
Iberostar Waves Cozumel

Premium Room Non-refundable ·

All Inclusive
Total
$ 2,999.04
Iberostar Waves Cozumel

Premium Pure Wellness ·

All Inclusive
Total
$ 3,031.35
Iberostar Waves Cozumel

Standard Room ·

All Inclusive
21% discount
Total
$ 3,196.44
Iberostar Waves Cozumel

Two Bedroom Family ·

All Inclusive
Total
$ 4,156.87
Iberostar Waves Cozumel

Habitacion Familiar Dos Dormitorios ·

All Inclusive
Total
$ 4,329.48
Iberostar Waves Cozumel

2 Bedrooms ·

All Inclusive
21% discount
Total
$ 4,540.44

Overall

Excellent
4.3
990 reviews
5
3251
4
2300
3
799
2
289
1
160

Customers Review

Value 4.6
Location 4.8
Cleanliness 4.5
Comfort 4.1
Neighborhood 4.5
Amenities 4.2
Condition 4.2
Recomendation 78.2%
“It is not only a great hotel. It is a great experience! After the hurricane they really make an effort to get the excellent level they had before it. The personal is just wonderful.”
— Jonathan Rubi
“Disappointed... we stayed here 4 years ago and loved it.We decided to return in celebration of our wedding anniversary.Unfortunately, this experience is lacking.We chose to upgrade to an ocean view room. 1). Room has a musty odor upon entrance. 2) Shower has mold in corners.Room is clean otherwise, but some bleach cleaner would go a long way in bathroom. 3) Mattress is thin, creaky, and uncomfortable.Hence I am up during the night writing this review.One cannot even turn over without waking the other due to the noise. 4) They do not provide bottled water under the guise of conservation.Rather, you have to take a bottle to a fill station to get water.The fill stations were not open on our arrival, and we were told to walk to the restaurant to fill them.I am concerned drinking water that is not bottled and purified. 5) We are staying 5 nights, however we are only allowed to make reservations at their “nicer” restaurants two nights.Again disappointed, especially since we purchased the upgraded room.I expected better. 6) Drinks from the beach bar today at least were flavorless.I am used to little alcohol at an all inclusive, but Daiquiris had no fruitiness either. 7) Last visit, we enjoyed walking on the pier and watching the fish.There are two sets of steps into the water, however one set has a broken step so it is closed off.The other seems to have missing steps.There is about a 4 foot drop from last step to ocean floor making it impossible to get out.Again, disappointed that simple maintenance to repair steps hasn’t been done.My suggestion is to use another resort.Iberostar did not live up to their rating, nor to the standard they set on our previous visit.Update: Iberostar responded to the water bottle issue... did not address the broken pier steps, mold in shower or uncomfortable mattress...”
— Tony Burtron

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